top of page

Can't side-lay scan

Reason 1:

Low brightness(the red area is not enough to be recognized)


Restart calibration software and adjust the gains,until all of the white dots become red(follow this picture)

Reason 2:

High environment light


Light is too much strong surround the scanner,try turn off the light,close curtains,back to the light source.

Reason 3:

Dust(the lens or calibration plate was too dirty)


Clean the dust on calibration plate or camera lens.

bottom of page